Online Return Policy

If you are not satisfied with your item and need to return it for a refund or exchange, please note the following:

The return/exchange must be made within 30 days of placing your order. Do not return any merchandise outside of the return window without contacting customer service.

The shoes and shoebox must be in original “new” condition or the return will not be allowed. Wanted does not accept returns or exchanges unless they are returned in their original shoe box.

Fill out the return/exchange form accordingly. Please specify why you are returning or exchanging and what you would like to exchange your merchandise for. Do not place a separate order for your exchange. A Wanted customer service representative will place your exchange order manually. Once we receive your original shoes Wanted will ship out your exchange.

Write your order number on the outside of your package.

Please send all returns to the following address:

Wanted Shoes
Attn: Return Department
48 Ethel Road
Edison, NJ 08817